Fractional operations management.
Senior operations leadership on a part-time basis. We run the operational side of your company so the founders and team leads can get back to their own work.
When operations is everyone's side job.
Most growing companies reach a point where the work gets done, but only because a few people hold it all in their heads.
- Processes exist, but only in the heads of the people who do them.
- Invoices go out late and nobody is chasing the overdue ones.
- The same questions get asked every week because nothing is written down.
- Leadership meetings are status updates, not decisions.
- A full-time operations executive isn't in the budget yet.
Operations, owned.
Process mapping and SOPs
We document how the work actually gets done, fix the steps that break, and write procedures your team can follow.
Invoicing and collections
A clean path from booking to billing: who invoices, when, how overdue accounts are followed up, and how cash is reported.
Reporting and KPIs
A short set of numbers leadership reviews on a schedule, pulled from the systems you already have.
Meeting rhythm and ownership
A weekly and monthly cadence with clear owners, so decisions are made and followed through.
Onboarding and offboarding
One repeatable process for bringing people in and out, including accounts, equipment and access.
Evaluate, build, then run it.
Evaluate
A 90-minute discovery session and a review of your people, processes and systems. You get a written report and a prioritized 90-day roadmap.
Build
We put the processes, documentation and reporting in place, working alongside your team.
Run
We stay on as your operations function for as long as you need it, with weekly check-ins.
Related guides
Fractional COO vs a Full-Time Operations Hire
How to tell whether your company needs part-time operations support or a full-time hire right now.
Bookings to Billings: Fixing Invoicing and Collections
Where the money gets stuck between a signed deal and cash in the bank, and how to fix each handoff.
How to Write an SOP People Will Actually Follow
How to document a process so that someone else can do it without asking you.
Employee Onboarding and Offboarding Checklist
A repeatable checklist for bringing people in and out, including accounts, equipment and access.
Straight answers.
What is fractional operations management?
Fractional operations management is part-time operations leadership. A fractional team runs your processes, projects, vendors, systems and reporting, so you get senior operations support without hiring a full-time executive.
How is this different from a fractional COO?
It covers the same ground. A fractional COO is usually one senior person advising leadership. We also do the hands-on work: writing the procedures, setting up the systems and running the projects.
How many hours a week does it take?
It depends on the company and what needs fixing first. We scope the engagement after the evaluation so you only pay for what you need.
What does fractional operations management cost?
Pricing is custom because it depends on your company and the scope of work. Book a free call and we'll give you a quote.
Ready to hand off operations?
Tell us what's going on and where you need support. The first conversation is free.